Frequently Asked Questions
For routine appointments, we typically require 24-48 hours notice. However, we also offer urgent care services where we can arrange for a healthcare professional to visit you within a few hours, depending on availability and your location. For emergencies requiring immediate attention, please call emergency services.
You can cancel or reschedule your appointment by logging into your account on our website or by calling our customer service. We request at least 24 hours notice for cancellations or changes to avoid cancellation fees. For emergencies, please contact us as soon as possible.
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